SHIPPING & DELIVERY POLICY
Last Updated: July 12, 2026
This Shipping & Delivery Policy ("Policy") applies to all purchases made through lcprimestore.com (the "Site"), operated by LC Prime ("we," "us," or "our"). By placing an order through the Site, you ("Customer," "you") acknowledge and agree to the terms set forth below.
1. ORDER PROCESSING
1.1. Orders are processed within one (1) to three (3) business days of order confirmation. Business days are Monday through Friday, excluding U.S. federal holidays.
1.2. Order processing begins upon receipt of full payment and successful payment verification. We reserve the right to delay or cancel any order flagged by our payment processor for verification or suspected fraud, in which case the Customer will be notified at the email address provided at checkout.
1.3. Orders placed on weekends or holidays will be processed on the following business day.
2. SHIPPING DESTINATIONS & DELIVERY TIMES
2.1. United States. We ship to all fifty (50) U.S. states. Estimated delivery time is three (3) to ten (10) business days from the date of dispatch, depending on the product and the destination address. Selected products are dispatched from fulfillment centers located within the United States, as indicated on the applicable product page.
2.2. International Destinations. Where international shipping is offered at checkout, estimated delivery times range from seven (7) to twenty-one (21) business days from dispatch, subject to customs processing in the destination country.
2.3. All delivery times stated on the Site are estimates only, are provided for convenience, and do not constitute a guaranteed delivery date. We shall not be liable for any loss, damage, cost, or expense arising from delivery occurring later than the estimated timeframe.
3. SHIPPING COSTS
3.1. Standard shipping to the United States is provided free of charge, unless otherwise stated at checkout.
3.2. Any applicable shipping charges for other destinations will be displayed at checkout prior to payment. The shipping cost displayed at checkout is final and binding for that order.
4. TAXES, DUTIES & IMPORT CHARGES
4.1. United States Orders. For all orders shipped to addresses within the United States, all applicable sales taxes are included in the listed product price or collected at checkout as required by applicable state law. Customers in the United States will not be required to pay any additional taxes, duties, or import fees upon delivery. The price you see, plus any amounts expressly stated at checkout, is the total price you pay.
4.2. International Orders. For orders shipped to destinations outside the United States, the Customer is the importer of record and is solely responsible for any customs duties, import taxes, value-added tax (VAT), goods and services tax (GST), brokerage fees, or other charges levied by the destination country in accordance with its local laws and regulations. Such charges are not included in the product price or shipping cost, are beyond our control, and are non-refundable by us. We recommend contacting your local customs authority prior to ordering for information regarding applicable charges.
4.3. Refusal to pay applicable customs charges resulting in the return, destruction, or abandonment of a shipment shall not entitle the Customer to a refund of shipping costs, and any product refund shall be subject to deduction of return shipping and handling fees actually incurred.
5. TRACKING
5.1. A shipping confirmation email containing a tracking number will be sent to the email address provided at checkout once the order has been dispatched. Tracking information may take up to seventy-two (72) hours to update after dispatch.
5.2. It is the Customer's responsibility to monitor tracking information and to be available to receive the shipment.
6. ADDRESS ACCURACY
6.1. The Customer is solely responsible for providing a complete and accurate shipping address at checkout. We shall not be liable for orders delivered to an incorrectly or incompletely provided address.
6.2. Address changes may be requested by contacting us within twelve (12) hours of order placement. We cannot guarantee that an address change will be possible once the order has entered processing.
6.3. Shipments returned to us due to an invalid address, failed delivery attempts, or the Customer's failure to collect the shipment may be refunded less the actual shipping and handling costs incurred.
7. SPLIT SHIPMENTS
7.1. Orders containing multiple items may be shipped in separate packages and may arrive on different dates. No additional shipping charges will apply to split shipments.
8. RISK OF LOSS & TITLE
8.1. Title to the products and risk of loss pass to the Customer upon our delivery of the shipment to the carrier, except where applicable consumer protection law provides otherwise, in which case risk of loss passes as required by such law.
8.2. Notwithstanding Section 8.1, if a shipment is confirmed lost in transit by the carrier or tracking shows no movement for fifteen (15) consecutive business days (U.S. orders) or thirty (30) consecutive business days (international orders), we will, at our sole discretion and as the Customer's exclusive remedy, either reship the order at no additional cost or issue a full refund.
9. DAMAGED SHIPMENTS
9.1. Claims for products damaged in transit must be submitted within seven (7) days of delivery, accompanied by photographic evidence of the damaged product and packaging. Approved claims will be resolved by replacement or refund at our discretion and at no cost to the Customer.
10. FORCE MAJEURE
10.1. We shall not be liable for any delay or failure in delivery resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, labor disputes, carrier delays, customs processing delays, governmental actions, or disruptions to transportation networks.
11. CONTACT
For any questions regarding this Policy or the status of your order, please contact our support team at lcprimestore2025@gmail.com
. We aim to respond to all inquiries within one (1) business day.
This Policy forms part of and is subject to our Terms of Service and Refund Policy.